REPORTING AND ANALYTICS FOR LEGAL AND HR TEAMS

View workload, risk, performance and outcomes clearly

Legal and HR teams manage work that leaders need to understand.

Work volumes and trends: What is coming in, increasing or changing over time?
Risk and priority: Which matters require urgent attention or escalation?
Workload and capacity: Where is work concentrated and which teams are under pressure?
Timeliness and service performance: Which matters are overdue and how quickly are they being resolved?
Bottlenecks and process delays: Where is work getting stuck?
Business demand: Which business units, locations or issue types are generating the most work?
Outcomes and resolution: How are matters being resolved and what patterns are emerging?
Executive insight: What significant risks, trends or issues should leadership know about?

Dazychain reporting, dashboards, and analytics give Legal and HR teams visibility across matters, cases, requests, workflows, documents, tasks, risk, SLAs, trends and outcomes.

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Dazychain reporting dashboards showing management, risk matrix and deliverables views

The problem: reporting is often manual and incomplete

Many Legal and HR teams prepare reports by manually collecting information from:

Emails
Spreadsheets
Matter lists
Shared drives
HRIS exports
Contract trackers

Task lists
Payroll reports
Investigation files
General ledger data
External counsel updates
Local notes

This takes time and can produce inconsistent results.

What Dazychain reporting provides

Dazychain captures structured data from intake through to closure. That means reporting is built into the way work is managed. Dazychain is configured to collect and report on the data you need for you, your team, business unit, and organization.

Teams can report on:

Matter volume
Matter type
Status
Owner
Business unit
Department
Location

Region
Priority
Risk rating
Confidentiality level
Workflow stage
SLA performance
Overdue tasks

Documents
Approvals
Outcomes
Trends
Workload
Spend, where relevant
External counsel work

Legal reporting software use cases

Dazychain can help Legal teams report on the types of data that most matter to the team, such as:

Legal use case examples

Current urgent matters
Legal intake volume
Legal matter types
Contract requests
Contract review cycle times
Matter duration
Legal advice requests
Open legal matters
Closed legal matters
Matters by business unit
High-risk legal matters
External counsel matters
Litigation and disputes
Legal operations workload
Legal team performance
Document status
Deadlines and key dates

HR analytics software use cases

Dazychain can help HR teams report on:

HR use case examples

Current urgent issues
HR request volume
HR case volume
Employee relations matters
Workplace complaints
HR investigations
Performance matters
Payroll requests
Recruitment workflows
Onboarding and offboarding status
Protected disclosures
High-risk HR matters
Matters by business unit
Matters by location

Matter reporting dashboards

Dazychain dashboards can display:

Matter dashboard examples

New matters
Open matters
Closed matters
Overdue matters
Matters by owner
Matters by status
Matters by risk
Matters by type
Matters by business unit
Matters by location
Matters at SLA risk
Confidential matters
Key matter alerts
And an infinite range of your customized data

Case reporting dashboards

For HR and employee relations teams, Dazychain can support dashboards for:

Case dashboard examples

Open HR cases
Workplace complaints
Bullying matters
Harassment matters
Discrimination matters
Grievances
Misconduct matters
Performance matters
Disciplinary actions
Investigations
Findings
Outcomes
Corrective actions
Follow-up actions

SLA and performance reporting

Dazychain can help teams track:

SLA and performance tracking examples

Time to triage
Time to first response
Time to assignment
Time to review
Time to approval
Time to closure
Overdue matters
SLA compliance
Owner workload
Team capacity
Bottlenecks

Risk reporting

Legal and HR leaders can report on:

Risk reporting examples

High-risk matters
Confidential matters
Reputational risk
Regulatory risk
Legal privilege
Protected disclosures
Safety concerns
Escalated matters
Executive-level matters
Repeat issue types
Emerging trends

Outcome reporting

Dazychain helps teams report not only on activity, but on results. Outcomes can include:

Advice provided Contract completed Matter closed Approval granted Approval declined Investigation substantiated Investigation not substantiated Action plan created Training required Policy updated Payroll correction made Performance plan completed Warning issued External referral made No further action

Features and benefits

Dazychain reporting feature, benefit and business outcome table covering real-time dashboards, structured reporting fields, workload reporting, risk reporting, SLA reporting and outcome reporting

See Dazychain reporting in action

BENEFITS

What Legal and HR teams gain from better analytics & reporting

What HR teams gain from better analytics & reporting

Greater visibility of workforce issues: Identify the types, frequency and location of employee matters across the organisation.
Earlier identification of risk: Spot emerging patterns in complaints, conduct, safety, performance or employee relations matters.
Better workload management: Understand case volumes, team capacity and where additional resources may be required.
Faster resolution times: Monitor ageing, overdue cases and bottlenecks that are slowing down HR processes.
More consistent service delivery: Track response times, service levels and outcomes across teams, regions and business units.
Better workforce planning: Use demand and trend data to anticipate where HR support will be needed.
Stronger governance and compliance: Demonstrate that matters are being managed consistently, appropriately and within required timeframes.
More informed executive decisions: Provide leadership with clear evidence about workforce risks, trends, outcomes and areas requiring action.

What Legal teams gain from better analytics & reporting

Greater visibility of legal demand: Understand matter volumes, types, sources and trends across the organisation.
Better risk management: Identify high-risk matters, emerging legal issues and areas requiring escalation.
Improved workload and resource allocation: See where legal capacity is being consumed and allocate work more effectively.
Stronger matter performance: Track ageing, deadlines, resolution times and bottlenecks across the legal portfolio.
Better control of legal spend: Analyse external counsel usage, matter costs and expenditure trends.
More effective external counsel management: Compare panel performance, responsiveness, costs and outcomes.
Improved governance and accountability: Maintain clear oversight of matter status, ownership, decisions and outcomes.
More strategic legal insight: Give executives a clearer view of legal exposure, recurring issues, business demand and opportunities to reduce risk.

Business outcomes

Better decision-making

Give leaders timely, reliable data to make informed operational and strategic decisions.

Earlier risk identification:

Surface emerging issues, overdue matters and high-risk trends before they escalate.

Improved team performance

Track workloads, response times and bottlenecks to improve efficiency and service delivery.

Greater accountability and control

Provide clear visibility of ownership, progress, outcomes and compliance across matters.

More strategic planning

Use trend and demand data to allocate resources, improve processes and anticipate future needs.

Frequently asked questions about reporting and analytics in Dazychain

How does Dazychain enable us to measure and report in-house legal department goals and objectives that align with the company’s strategic goals?2023-10-05T11:47:46+11:00

How does Dazychain enable us to measure and report in-house legal department goals and objectives that align with the company’s strategic goals?

Dazychain empowers in-house legal departments to measure and report on KPIs with reports on matters by business unit, reputational risk and strategic alignment. Areas of strategic alignment can be customized based on business objectives such as commercial growth, operational excellence, focus on the customer and regional growth.

Can Dazychain configuration enable our business to tailor workflows and reporting based on business goals?2023-10-05T11:48:12+11:00

Can Dazychain configuration enable our business to tailor workflows and reporting based on business goals?

Dazychain’s flexible configuration enables you to define workflow steps, capture essential data through customizable templates, set up user roles and permissions, create custom fields, and design reports that align with the objectives of your in-house legal department and organization.

How can Dazychain help company executives make better decisions?2024-12-02T09:11:10+11:00

How can Dazychain help company executives make better decisions?

Our reports offer a clear view of all legal operations, including matters, legal spend, and risk ratings. With up-to-date information at their fingertips, executives can make informed decisions.

Use Dazychain’s powerful legal compliance and risk management functionality, and its data-backed analytical insights aggregate legal, compliance, and risk-related data into a single source of truth. This reduces silos and ensures leaders are working from accurate, comprehensive data.

Turn Legal and HR work into clear operational insight.

See how Dazychain helps teams report on workload, risk, performance and outcomes.