EMPLOYEE RELATIONS CASE MANAGEMENT SOFTWARE

Manage sensitive employee relations matters with structure and compliance

Employee relations work is some of the most sensitive and important work HR performs.

It involves people, trust, behaviour, fairness, documentation, confidentiality, policy, risk and judgement.

Dazychain HR helps HR teams manage employee relations matters in one secure platform, from intake and triage through to investigation, resolution, action plans and reporting.

The problem: employee relations work is hard to manage informally

Employee relations matters are often complex. They may involve:

  • Employees
  • Managers
  • Witnesses
  • HR Business Partners
  • Employee Relations specialists
  • Legal
  • External investigators
  • Support people
  • Unions or employee representatives

If this work is managed in emails, spreadsheets and local folders, it becomes difficult to track, secure and report.

Employee relations matters Dazychain HR can manage

  • Workplace complaints
  • Grievances
  • Team conflict
  • Manager complaints
  • Bullying concerns
  • Harassment complaints
  • Discrimination concerns
  • Misconduct
  • Mediation
  • Conflict resolution
  • Return-to-work concerns
  • Employee disputes

Create a secure employee relations matter file

Each employee relations matter can include:
Matter numberMatter typePerson raising the matterEmployee involvedManagerBusiness unitLocationPeople involvedHR ownerRisk ratingConfidentiality levelIncident dateDescriptionDocumentsNotesEvidenceTasksMeetingsInterviewsFindingsOutcomeFollow-up actionsClosure reason

Standardise employee relations workflows

Dazychain HR supports consistent workflows while enabling HR professionals to exercise judgement.

Protect sensitive information

Employee relations matters often contain confidential employee information. Dazychain HR can help protect information with:

  • Restricted matter access
  • Confidentiality levels
  • Role-based permissions
  • Secure document management
  • Activity history
  • Controlled notes
  • Audit trails

FEATURES AND BENEFITS

Everything you need to run a secure employee
relations process

Benefits for HR Directors

  • Greater visibility of employee relations risk
  • Better reporting on complaints, grievances and misconduct
  • More consistent employee relations processes
  • Stronger governance over sensitive matters
  • Better evidence for executive reporting

Benefits for HR Business Partners

  • Clearer case history
  • Easier document access
  • Better task tracking
  • More consistent manager support
  • Reduced reliance on email and spreadsheets

Benefits for Employee Relations teams

  • Better control of sensitive matters
  • Stronger investigation handovers
  • Clearer outcome tracking
  • Easier reporting
  • Better audit trails

Business outcomes

Stronger employee relations governance

Sensitive matters are managed with structure, access control and audit history.

Better consistency

Common matter types follow agreed processes.

Earlier risk identification

Trends in complaints, grievances and misconduct become easier to see.

Faster resolution

Clear ownership, workflow and tasks help matters progress.

Better executive reporting

HR leaders can report on employee relations workload, risk and outcomes.

Use cases

Employee relations case management

HR case management software

Workplace grievance software

Workplace conflict management

Misconduct case management

Disciplinary matter tracking

Performance matter tracking

Employee relations reporting

Manage employee relations matters with structure, security and confidence.

See how Dazychain HR helps teams protect people, process and organisational trust.

Dazychain platform screens

Summary

Dazychain employee relations case management software helps HR teams manage workplace complaints, grievances, conflict, misconduct, disciplinary matters, performance concerns and sensitive employee relations cases. It provides secure matter files, workflows, documents, notes, tasks, confidentiality controls, audit trails, outcomes and employee relations reporting.