Routing rules send each request to the right place. For example, if the request is a contract review and the contract value is high, it can be assigned to senior in-house counsel and a contract approval workflow created. Matters can be routed by matter type, team, business unit, region, location, priority, risk rating, confidentiality level, contract type, HR issue type, legal area, required approval or assigned group. Tasks are created automatically when a matter is opened, moved to a new stage or reaches a due date.