Can I search inside attachments once they’re filed?

Yes. Users can search across email content and attachment content (e.g., PDFs and Word documents) once those items are stored in Dazychain.

Are filed emails stored in Dazychain or linked back to Outlook/Gmail?

Filed emails and attachments are copied into Dazychain so they’re preserved with the matter record and remain available even if inboxes change.

Do you capture full email threads?

Dazychain files selected messages (not full threads) so teams can keep the matter record focused on the messages that matter most.

Can I file emails and attachments to an existing matter?

Yes. Users search for an existing matter and file selected messages and attachments with a click (fastest when no attachment renaming is needed).

Can I create a matter from an email?

Yes. Users can create a matter from an Outlook or Gmail email. Attachments are automatically selected to speed up filing.

Does Dazychain integrate with Outlook and Gmail?

Yes. Dazychain supports Outlook via a Microsoft 365 add-in and Gmail via a Gmail add-on, so users can create matters from emails and file selected messages and attachments to matters.

What does “integrations” mean in Dazychain?

Integrations connect your email, documents and e-signature workflows to your matter workspace so communication and attachments can be filed, searched and governed in one place.

What does IT need to do to set this up?

For Microsoft 365, administrators typically authorise security permissions and approve tenant-wide consent (via an admin consent link). For Gmail, users grant the required permissions for the Gmail add-on, and depending on organisational security settings, an administrator may also need to approve permissions.

What happens when someone leaves the business?

Because key emails and attachments are stored against matters (not just personal inboxes), the matter history remains available for continuity and auditability.

How do you keep email secure?

Filed emails and attachments are copied into Dazychain and permissioned by matter access, so only authorised users can view sensitive communications. Filing activity is tracked with audit trail.