Can we customise fields, templates, workflows, and dashboards ourselves or do we need Dazychain help?

Dazychain provides full guidance and support for all customisations, including fields, templates, workflows, and dashboards. Your team can receive training to make updates independently in the future, while all changes remain fully supported and included as part of your subscription giving you flexibility with peace of mind.

What industries / team sizes is Dazychain best for?

Dazychain has been designed for small to medium-sized in-house legal teams

What problems does Dazychain solve best?

Dazychain is designed to solve the most common operational challenges in in-house legal teams, including: Limited visibility: Dazychain gives everyone a shared view of matters, deadlines, and workloads reducing dependency on individuals and email trails. Heavy reliance on spreadsheets and inboxes: Replaces manual tracking with structured workflows, templates, and centralized records. Information scattered across email, shared drives, and documents: All correspondence, documents, and notes are stored in one place, making it faster to find what you need and easier to collaborate. Difficulty demonstrating value to the business: Standard dashboards help teams show volumes, turnaround times, and trends without needing custom reporting. Scaling without extra headcount: By standardizing processes and improving visibility, Dazychain helps small teams handle growing workloads more efficiently.

What reporting comes out-of-the-box vs custom?

Dazychain enables exportable grid reports and interactive dashboard reports out-of-the-box. The flexible dashboards allow teams to customise the displayed information to surface the insights most important to them.

What does a typical matter or contract lifecycle look like in Dazychain?

A typical lifecycle starts with creating or receiving a new matter or contract request. From there, users can log key details, upload documents, assign tasks, track deadlines, and collaborate with stakeholders. As work progresses, all emails, documents, and notes are captured in one place. All work is reportable through Dazychain’s dashboards providing a clear, end-to-end record of the entire lifecycle.

Does AI access privileged/ confidential matters?

No. IntuityAI only accesses data when a user actively engages an AI function, such as clicking a button. Your privileged or confidential matters remain secure until AI assistance is explicitly requested.

What are DazychainAI’s limitations / best practices?

DazychainAI works only within the matter or document it’s engaged on it doesn’t access data outside that context. Clear, well-structured, and complete documents lead to better results.

How accurate are AI extractions and how do users validate them?

AI extractions in Dazychain are designed to be highly accurate, but like any automated system, they may require review. Users can easily validate and edit extractions directly within the platform, ensuring that all data is correct before it is finalized or shared.

Can we turn AI off or restrict it by role/matter type?

Yes. AI can be completely turned off for your account, giving you full control over when and how AI features are used.

Where does AI run (region), and how is data protected?

IntuityAI runs on AWS Bedrock infrastructure in Australia or United States of America depending on your location. Keeping data within your designated geographic boundaries. All data is encrypted both in transit and at rest, access is strictly controlled, and your information is never used to train external AI model ensuring robust security and compliance.